#cxstrategy

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callnovo-cc (42)in #ecommerce • 5 months ago
🚀 Why Leading E‑commerce Players Are Turning to Outsourced Customer Care
In an era where instant gratification is the norm, customers expect fast, friendly, and always‑on support.…
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callnovo-cc (42)in #cxstrategy • 5 months ago
🤝 Customer Service vs. Customer Support: What's the Difference & Why Both Matter?
Navigating the world of customer interactions? Let’s break down two pillars of customer success: Customer Service…
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