The Diary Game: Treating A Client With Chronic Dandruff (Date:17/07/2025)

Today’s experience at the salon reminded me why I love being a hairstylist,it’s more than styling hair; it’s helping people feel confident again. One of my regular clients, walked in with a look of distress that was hard to miss. Her usually bubbly personality was dulled, and she kept adjusting her scarf like she was trying to hide something. I greeted her with a smile, trying to lift her spirits.

After settling in, she removed the scarf and revealed what I had suspected—her scalp was flaky, red in certain areas, and dry patches were visible even from a distance. I had seen dandruff before, but this was beyond the ordinary—it was chronic. She whispered, “Please help me. I’ve tried everything, and it’s getting worse.”

^{my client hair with chronic flakes of dandruff}

As a professional, I knew this wasn’t just about using regular anti-dandruff shampoo. Chronic dandruff can be triggered by several factors: dry skin, seborrheic dermatitis, stress, allergic reactions, or even improper hair care products. First, I calmed her down, assuring her that she came to the right place.

I began with a scalp assessment. I parted her hair in sections using a rat-tail comb and observed the scalp closely. There was significant buildup around her crown area, some inflammation around the edges, and a few scabs from scratching. I gently asked her about her hair routine, the products she uses, and how often she washes her hair. Her answers confirmed what I suspected—overuse of harsh shampoos, skipping deep conditioning, and washing once every two weeks.

I explained to her what was going on: her scalp was probably reacting to product buildup, dryness, and possibly stress. She looked relieved that someone finally understood her situation without judgment.

I began the treatment process with quality herbal recipes. When I finished, her face had completely transformed—her eyes were brighter, and her smile had returned. She looked in the mirror and said, “I already feel beautiful again.” That made my whole day.

^{this is the finished look of my client and her scalp so clean and neat}

Before she left, I gave her a hair care routine plan: 1. Weekly wash day with a medicated shampoo. 2. treatment with natural oils.Nace Naturals Products 3. Avoid scratching, even when it itches—dab with cool water or Scalp Balm 4.Scalp massages twice a week to stimulate circulation. 5. Avoid heavy gels, sulfates, or petroleum-based products. 6. Clean pillowcases and scarfs weekly to prevent reinfection. 7. Drink water and reduce stress where possible. As I cleaned up my station and reflected on the session, I felt proud. Today wasn’t just about hair—it was about healing. Treating dandruff is a process, but more importantly, restoring a person’s confidence is a mission. It made me appreciate the role I play in my clients’ lives beyond styling. Some clients come in for beauty, but others come in for care—and today,She needed both.

^{this particular product was made by me 100% herbal, it for Hair growth,dandruff,hydration,itchy scalp,it controls hair loss, it promotes hair thickness.}

My salon may be small, but in that space, I am more than just a stylist. I’m a therapist, a caregiver, and sometimes, a miracle worker. Today reminded me that in every flake that falls, there’s a story and it’s my job to help my clients, so I write this story with strength and confidence