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RE: How is Your Level of Empathy?
Empathy is needed in business it is through empathy that we win the heart of customers specially and we make those customers who have been having a bad day feel loved.
Empathy is needed in business it is through empathy that we win the heart of customers specially and we make those customers who have been having a bad day feel loved.
You're right.
For salespeople, for example, empathy may work to increase their sales. But I think that in most cases it could not be considered empathy, since they would only be looking to make a sale, then they would not be truly interested in the feelings of others.