Sometimes I make a point of being extra friendly. I have to think, their job wading through bureaucracy isn’t fun, so I try to be a little more patient. It’s like how the other day I was marveling what a tough job it must be to be stuck in a kitchen as a chef. A lot of us take for granted the freedom our job affords, while some are stuck behind a dreary desk. Maybe that’s why they might be a little less than friendly.

My parents used to make me work in the family store and I was a terrible cashier. A customer I refused to serve because she was rude, tried to get my mother to fire me! If only she would!!

So everytime I deal with friendly staff, I’m always impressed by their great attitude. A smile goes a long way.