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RE: NYC passport agency: I was pleasantly surprised at the service.
I could have said the same a few years but in recent years my local home affairs had the brilliant idea of making people wait for passports and Id cards in the same queue!
oh no. i can't imagine how bad it would be if the DMV (department of motor vehicles) handled passports. :(
Yep, I'm happy a passport lasts 10 years though.