Retail Trends 2022: 101 industry experts share their predictions
The Top 10 Retail Trends of 2022-2023, as predicted by our experts, are:
- Retail Trend #1: AR/VR Shopping
- Retail Trend #2: Omnichannel Experience
- Retail Trend #3: Social Commerce
- Retail Trend #4: Personalization
- Retail Trend #5: Contactless Shopping
- Retail Trend #6: Influencer Marketing (Livestreaming, TikTok/IG Marketing)
- Retail Trend #7: Voice Commerce
- Retail Trend #8: Customer Experience Optimization (CXO)
- Retail Trend #9: BNPL (Buy Now Pay Later)
- Retail Trend #10: Same-Day Delivery
Other emerging trends of the industry:
- Private Labels
- Blockchain/Cryptocurrency/Digital Wallets
- Virtual Fitting Rooms
- Chatbots
- Supply Chain Optimization
- Sustainability
Other key observations & useful insights:
- 3 out of 5 top retail trends of 2022 were also included in 2021’s top trends list.
- Omnichannel is steadily for the third year in the row among the top three retail trends.
- BNPL recorded a significant YoY rise, despite not getting a single vote in 2021. This highlights the industry’s potential, adoption rate and maturity against this trend within the last 12 months.
- Total retail trends spotted: 172
- Trends per expert: 1.71
- Unique retail trends spotted: 65
- Total retail professionals involved: 101
- Background of the experts interviewed: retailers, agencies, B2B retail SaaS
Find the complete list of the predictions of 101 industry experts for the retail trends 2022 here.