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RE: Introducing SteemFy

in #steemfy8 days ago

Hi @germansailor

Could you please clarify

  • Through which browser, have you logged in?
  • Did you login via keychain or email address
  • How much TRX you are trying to swap, for STEEM?

We had previously detected some browser specific issue, and we are working on that. Providing further information would help us to work on the fixes. Thank you for your concern

Sort:  
  • Google Chrome
  • with the Keychain extension
  • 36.2 TRX, current value 100 STEEM or about $12.

@germansailor Hi! Could you please try again now and let us know if you are still facing the error?

I refreshed the page and was able to send 36 TRX, but no MEMO was displayed, so no MEMO. According to tronscan, the TRX arrived at the address shown:

https://tronscan.org/#/address/TNwEkRokStLSn3nxNgj439FrSPWo6NRrV8

Transaction:
https://tronscan.org/#/transaction/4f988d74c3054ddcd450d63145a4a1db98451dd1e651fa94de2d49ccd454df62

I'm still waiting for the 102 STEEM...

Tron.png

Please note, you were supposed to send exact 35.964 TRX to be able to complete the transaction successfully. But seems like you had sent 36 TRX which is incorrect amount.

However, we've manually solved your issue. Thank You

Thank you for your reply and the manual intervention.
I tested again, and it works now.