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RE: Get Off My Phone, You Sneaky Scumbags!
I can't even imagine doing that job... having so much negative energy coming back towards you. I try to be nice, too... but if they refuse to listen, I just hang up.
It's pretty tough! But there are actually some people who are nice on the phone! I was "lucky" that my job didn't involve selling anything but I just had to book meetings for an insurance company and they were free for the costumers, so it could've been worse. I can promise you though, that I will never go back to that field again ;-)